Observation
Staff may be bored of the hat shuffle, but fans love it: are you bored with it, or are they?
I am completely bored by the hat shuffle.
Observation
One of the easiest
One of the easiest #LessonsFromSports you can apply to your business:
One of the easiest #LessonsFromSports you can apply to your business:
ASK YOUR CUSTOMERS WHAT THEY WANT.
Too many brands make decisions based on assumptions—or what “feels right”—instead of solid data. We help brands, inside and outside of sports, get smarter by building surveys, focus groups, and feedback loops that actually work.
Ask the right people the right questions. The answers might surprise you—and change everything.
#CUENTO #FanExperience #CustomerInsights #DataDriven #BusinessStrategy #MarketingTips #KnowYourAudience #BrandGrowth #LessonsFromSports
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The best ticket promotions answer one question for fans
The best ticket promotions answer one question for fans:
Observation
Listening beats talking: focus groups show customers want to share, being heard builds…
It’s me, hi, I’m a talker, it’s me… 🎤 But if there’s one thing I’ve learned, it’s this: listening is far more important than talking.